Privacy Policy

1. Introduction

SkynetLabs ("SkynetLabs," "we," "us," or "our") operates the website www.skynetjoe.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information You Provide

• Contact Information: Name, email address, phone number, and company name when you fill out our contact or qualification forms.
• Project Details: Budget range, service interests, and project descriptions submitted through our forms.
• Communication Data: Messages sent through our chatbot, email, or contact forms.

Automatically Collected Information

• Usage Data: Pages visited, time spent, referral source, browser type, and device information.
• Cookies: We use essential cookies for site functionality and analytics cookies to understand usage patterns.

3. How We Use Your Information

• To respond to your inquiries and provide requested services
• To send project proposals, quotes, and follow-up communications
• To improve our website, services, and user experience
• To send occasional updates about our services (only with your consent)
• To comply with legal obligations

4. AI Tools and Chatbot

Our website features an AI-powered chatbot. Conversations with the chatbot are processed to provide relevant responses to your questions. Chatbot conversations may be reviewed to improve service quality. No chatbot data is sold to third parties.

5. Third-Party Services

We may use the following third-party services:

• Calendly: For scheduling consultations. Subject to Calendly's Privacy Policy.
• Google Analytics: For website usage analytics. Data is anonymized.
• OpenAI/Anthropic: For AI chatbot functionality. Conversations are processed per their respective privacy policies.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of our business relationship plus 2 years. You may request deletion at any time.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: waseem@skynetjoe.com
• Website: www.skynetjoe.com/contact