At Skynetjoe Ecommerce agency, accessible from www.skynetjoe.com, one of our main priorities is the privacy of our visitors. This Return Policy document contains types of information all information about our Return Policy
If you have additional questions or require more information about our Return Policy, do not hesitate to contact us.
Introduction
Skynet Joe is committed to providing exceptional services to our valued clients. We understand that there may be circumstances where you need to make changes to or cancel the services you have purchased from us. This Return Policy outlines our guidelines and procedures for service-related returns, cancellations, and refunds.
Definitions
- “Client” refers to the individual or entity that has engaged Skynet Joe’s services.
- “Services” refer to the various offerings provided by Skynet Joe, which may include but are not limited to website design and development, e-commerce services, digital marketing, and account management.
Cancellation and Refund Policy
1. Cancellation of Services
Clients may request to cancel services at any time by contacting Skynet Joe’s customer support through the provided contact channels. The cancellation request should include details of the services to be canceled and the reason for cancellation.
2. Refund Eligibility
Skynet Joe’s refund policy varies depending on the type of service and the stage of service delivery. The following scenarios outline the refund eligibility criteria:
2.1 Refund for Services Not Commenced:
If a client requests a cancellation before any work on the requested services has commenced, Skynet Joe will provide a full refund of the service fees paid.
2.2 Refund for Services in Progress:
For services that are in progress but have not been completed, Skynet Joe will assess the refund request on a case-by-case basis. The refund amount may be prorated based on the work completed at the time of cancellation.
2.3 Refund for Completed Services:
Once services are completed and delivered to the client, no refunds will be provided for those services.
Changes to Services
Clients may request changes or modifications to their services at any time. Skynet Joe will evaluate such requests and provide a cost estimate and timeline for implementing the changes. The client is responsible for any additional costs incurred due to the requested changes.
Contact Us
If you have questions or need to initiate a return, cancellation, or request a refund for services, please contact Skynet Joe’s customer support through the provided contact channels. Our team will assist you in the process and provide further instructions.
Amendments to this Policy
Skynet Joe reserves the right to amend this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By engaging Skynet Joe’s services, you acknowledge that you have read and agree to the terms and conditions of this Return Policy.
