You ship 60 orders a day. Your fulfilment runs on three tabs and a sticky note.
Shopify orders, Stripe payouts, an inventory sheet, a shipping-label tool, a Klaviyo flow that won't fire on the right tag — and a support inbox three days behind. The store earns despite the stack, not because of it. I wire Shopify, Stripe, n8n, Klaviyo into one event-driven system. One order trigger, everything downstream handled. Same pattern that pulled Pretty Potty out of app-tax hell.
What we build
One trigger, downstream automated
Order-to-fulfilment pipeline
Shopify order webhook → n8n routes by SKU → inventory check → ShipStation label → tracking number into Klaviyo confirmation flow. End-to-end under 90 seconds, no human touches in the middle.
Abandoned-cart flow that converts
Klaviyo + Postscript SMS, two-hour first nudge, 24-hour discount offer, 72-hour "let us know what went wrong" survey. Source-tagged so attribution joins back to ad spend.
Returns and refunds workflow
One-click return portal, return label automation, refund processing in Stripe, inventory restocking in Shopify, customer notification at every step. Replaces three tabs and a sticky note.
Operations dashboard
Today's revenue, today's orders, top SKU, stuck shipments, refund rate, top-3 product reviews. Looker Studio fed by n8n daily exports. Email digest at 7am.
Low-stock and reorder triggers
SKU drops below threshold → Slack alert to the founder, draft reorder PO emailed to supplier, COGS sheet updated. No more "we sold out yesterday" surprises.
Support escalation routing
Gorgias or Zendesk inbound → AI classifier (shipping question vs refund vs complaint) → auto-reply with tracking, escalation to human for nuance, satisfaction survey post-close.
Process
Stack audit to one-trigger ops
Discover
Audit your Shopify apps, Klaviyo flows, ShipStation rules, support inbox. Map every manual paste-job. Written report with kill / keep / rebuild.
Day 1—4Design
Workflow diagrams, app kill list, schema for tags and custom fields, dashboard mockup. You approve before we touch the store.
Day 5—7Ship
Build n8n flows in staging, parallel-run against real orders for 5 days, cut over only after zero errors. Migrate Klaviyo flows last.
Day 8—14Hand-off
One-page runbook per workflow, Loom walkthroughs, dashboard handed to ops, 14-day fix window.
Day 15Stack we use
What gets wired
Proof
Stores we've wired
Investment
Wire the store, then run it lean
Questions
Common questions
Can you work with WooCommerce or BigCommerce, not just Shopify?
What about subscriptions and recurring billing?
Will you slow my store down with all this automation?
Can we handle Black Friday on this stack?
What's the smallest store worth doing this for?
Stop running fulfilment on three tabs and a sticky note.
Stack audit, kill list, workflow diagram — shipped within five working days.