An AI receptionist trained on your practice, your insurance list, and your hygiene cadence. It books, confirms, and recalls patients while your team treats the ones already in the chair.
A solo or 2-op practice misses a painful share of its inbound calls in the 11am-2pm crush — nobody is free to pick up while chairs are full. Every missed call from a new patient is a lifetime of hygiene visits walking to the next clinic on the Google result. Your front desk is not the problem. The volume is the problem.
A same-day cancellation on a hygiene block is chair time you cannot resell — the hygienist is paid, the room sits dark, the slot never comes back. Stack the cancels across a year and the chair earns a fraction of what it was bought to earn.
Most practices have a 6-month recall list full of patients nobody has touched in a year. The PMS knows. Nobody has time to work the list. That list, worked correctly, is a standing revenue line for the practice, and almost nobody works it.
A voice and SMS agent that lives on your existing practice number, integrates with Dentrix, Open Dental, Eaglesoft or Curve Dental via API or HL7, and handles the scripted front-desk calls (new-patient booking, insurance verification questions, hygiene confirmation, recall outreach). Your team handles the ones that actually need a human.
Answer, qualify, book, route insurance questions to the right person.
72/24/2-hour SMS confirms, automatic waitlist outreach when a slot opens.
Works your dormant 6-month list daily without your team lifting a finger.
I've shipped bespoke flagship sites with HIPAA-aware intake flows that gate on consent instead of leaking drop-offs. I know Dentrix, Open Dental and Eaglesoft well enough to integrate against their HL7 bridges without breaking your PMS.
Waseem Nasir · founder · SkynetLabs · Bali (GMT+8)
Single-op practice, missed-call rescue only.
2 to 4-op practice, full front-desk stack.
DSO or 3+ locations, per-location dashboards.
Yes. Dentrix and Open Dental both expose HL7 bridges and partner APIs (Open Dental has the most modern REST surface, Dentrix Enterprise is HL7 + DSN). I have shipped against both. Eaglesoft and Curve Dental are also supported. Practice-Web requires a more manual setup and we charge a one-time integration adder if you are on it.
Yes. PHI never lands in a plain email or unsecured channel. Voice transcripts and SMS metadata route to your encrypted PMS chart. We sign a BAA before any production patient data is touched. The intake form pattern we built for the Manhattan atelier is the template.
Three safeguards. First, the agent reads real-time chair availability before quoting any slot, so double-book is structurally impossible. Second, the office manager gets a 2-minute morning digest with every booking from the prior 24 hours flagged for spot-check. Third, anything ambiguous (multi-procedure, pediatric, sedation) hard-routes to a human.
Missed-call recovery shows up inside week 2 of going live (an average solo practice books 4 to 9 net-new patients from previously-missed calls in the first month). Cancel-fill and recall revenue compound over 60 to 90 days as the system learns your patient base.
You do. Everything we build runs on your own accounts. Voice agent transcripts go to your PMS. If you ever stop working with us, the system keeps running on the logins you control. No vendor lock.
Yes. The Manhattan atelier flagship is the reference build (12 days, 14 sections, real HIPAA intake). That is a separate engagement starting at $9,500. It pairs naturally with the AI receptionist because the website is where new-patient inquiries enter the system.
Book a dental-specific audit. We pull your last 30 days of missed-call data, model the recovered revenue, and tell you honestly whether this pays for itself inside 90 days.
Book the dental audit30-minute call · Bali hours: 1-hour reply · otherwise within 6 hours