New patients call while every chair is full. We pick up, book them, and confirm.
An AI receptionist trained on your practice, your insurance list, and your hygiene cadence. It books, confirms, and recalls patients while your team treats the ones already in the chair.
Three problems every dental operator is paying for, whether they know it or not.
Front-desk burnout & the calls nobody answers
A solo or 2-op practice misses a painful share of its inbound calls in the 11am-2pm crush — nobody is free to pick up while chairs are full. Every missed call from a new patient is a lifetime of hygiene visits walking to the next clinic on the Google result. Your front desk is not the problem. The volume is the problem.
Same-day cancel chaos & hygiene chair gaps
A same-day cancellation on a hygiene block is chair time you cannot resell — the hygienist is paid, the room sits dark, the slot never comes back. Stack the cancels across a year and the chair earns a fraction of what it was bought to earn.
Recall lists rotting in Dentrix or Open Dental
Most practices have a 6-month recall list full of patients nobody has touched in a year. The PMS knows. Nobody has time to work the list. That list, worked correctly, is a standing revenue line for the practice, and almost nobody works it.
AI Receptionist for Dental
A voice and SMS agent that lives on your existing practice number, integrates with Dentrix, Open Dental, Eaglesoft or Curve Dental via API or HL7, and handles the scripted front-desk calls (new-patient booking, insurance verification questions, hygiene confirmation, recall outreach). Your team handles the ones that actually need a human.
- Answers in under 4 seconds, 24/7, in your practice's voice (we voice-lock from a 15-minute recording of your office manager)
- Books new patients directly into your PMS calendar with insurance pre-screen
- SMS-confirms hygiene appointments 72/24/2 hours out, fills cancellations from a waitlist
- Works the recall list daily across your dormant patient base
- Routes anything clinical or emotionally complex to a human inside the practice
Built in three layers. Buy them together, or ship one at a time.
New-Patient Capture
Answer, qualify, book, route insurance questions to the right person.
- Voice agent on your main number plus a parallel SMS line
- Insurance plan verification against your accepted-list (PPO, FSA, HSA, Medicaid where applicable)
- Books direct to Dentrix / Open Dental / Eaglesoft / Curve Dental via API or HL7 bridge
- Logs every interaction with audio and transcript to the patient chart
Hygiene Confirmation & Cancel Fill
72/24/2-hour SMS confirms, automatic waitlist outreach when a slot opens.
- Confirms via SMS in patient's preferred language (EN, ES default)
- Detects cancellation language and triggers waitlist outreach inside 90 seconds
- Auto-fills the chair from a ranked waitlist (loyal patient first, new-patient inquiry second)
- Reports fill-rate daily to the office manager
Recall & Reactivation Engine
Works your dormant 6-month list daily without your team lifting a finger.
- Pulls overdue recall, ortho-retainer, and post-treatment follow-up lists nightly from PMS
- SMS + email cadence with practice-specific language
- Books direct to calendar, no human handoff needed
- Monthly report: patients reactivated, revenue attributed, list health score
Why I'm the right person to fix this for your dental practice
I've shipped bespoke flagship sites with HIPAA-aware intake flows that gate on consent instead of leaking drop-offs. I know Dentrix, Open Dental and Eaglesoft well enough to integrate against their HL7 bridges without breaking your PMS.
Waseem Nasir · founder · SkynetLabs · Bali (GMT+8)
Three tiers, tuned to your dental stage.
Starter
Single-op practice, missed-call rescue only.
- AI voice agent on your main number
- SMS booking + hygiene confirm
- Calendar integration with one PMS
- 5-day ship, 30-day post-launch tuning
Dental Pro
2 to 4-op practice, full front-desk stack.
- Everything in Starter
- Cancel-fill engine with ranked waitlist
- Recall + reactivation daily cadence
- Insurance plan verification flow
- 10-day ship, 60-day tuning, monthly report
Multi-location
DSO or 3+ locations, per-location dashboards.
- Everything in Dental Pro across all locations
- Per-location reporting dashboard
- Cross-location waitlist routing
- Quarterly tuning + new-feature roadmap
- Priority response: 1 business hour
Questions dental owners ask before booking.
Does this integrate with Dentrix and Open Dental?+
Yes. Dentrix and Open Dental both expose HL7 bridges and partner APIs (Open Dental has the most modern REST surface, Dentrix Enterprise is HL7 + DSN). I have shipped against both. Eaglesoft and Curve Dental are also supported. Practice-Web requires a more manual setup and we charge a one-time integration adder if you are on it.
Is this HIPAA-aware?+
Yes. PHI never lands in a plain email or unsecured channel. Voice transcripts and SMS metadata route to your encrypted PMS chart. We sign a BAA before any production patient data is touched. The intake form pattern we built for the Manhattan atelier is the template.
What if the AI books a patient at the wrong time?+
Three safeguards. First, the agent reads real-time chair availability before quoting any slot, so double-book is structurally impossible. Second, the office manager gets a 2-minute morning digest with every booking from the prior 24 hours flagged for spot-check. Third, anything ambiguous (multi-procedure, pediatric, sedation) hard-routes to a human.
How long until I see revenue impact?+
Missed-call recovery shows up inside week 2 of going live (an average solo practice books 4 to 9 net-new patients from previously-missed calls in the first month). Cancel-fill and recall revenue compound over 60 to 90 days as the system learns your patient base.
Who owns the data and the workflows?+
You do. Everything we build runs on your own accounts. Voice agent transcripts go to your PMS. If you ever stop working with us, the system keeps running on the logins you control. No vendor lock.
Can you also rebuild my website?+
Yes. The Manhattan atelier flagship is the reference build (12 days, 14 sections, real HIPAA intake). That is a separate engagement starting at $9,500. It pairs naturally with the AI receptionist because the website is where new-patient inquiries enter the system.
Stop losing new patients to the lunch-hour rush.
Message us for a dental-specific audit. We pull your last 30 days of missed-call data, model the recovered revenue, and tell you honestly whether this pays for itself inside 90 days.
Message us on WhatsAppWhatsApp or email · Bali hours: 1-hour reply · otherwise within 6 hours